Key Responsibilities

Act as the highest?level (L4) escalation point for complex network security incidents, architecture issues, and cross?platform troubleshooting.
Demonstrate deep expert?level hands?on knowledge of multi?vendor firewalls including
Cisco FTD/FMC ? ACP, NAT, SSL/TLS inspection, VPN, clustering, advanced debugs
Fortigate Policies, NAT, IPS/SSL inspection, SD?WAN, HA, FortiManager/FortiAnalyzer
Palo Alto ? App?ID, User?ID, Threat & URL filtering, NAT, GlobalProtect, Panorama
Checkpoint (R8x) ? SmartConsole, Identity Awareness, IPS, ClusterXL, advanced policy tuning
Sophos XG/UTM ? ATP, IPS, web/app filtering, VPN, HA
Lead multiple customer projects simultaneously, ensuring end to end design, delivery, implementation, migrations, and cutovers.
Drive technical strategy, security architecture decisions, and align solutions with business requirements and compliance standards.
Own weekly, daily, and executive-level communications on project progress, incident updates, delivery status, and operational metrics.
Oversee and improve the support model,



ensuring smooth operations between L2, L3, SOC, and network teams.
Provide technical governance, validate solution designs, review configurations, and enforce best practices across all deployments.
Perform in depth packet analysis, traffic flow validation, and root cause investigations for major incidents.
Manage and optimize IPSec/SSL VPN, inter?site connectivity, routing dependencies, and high?availability clusters.
Review and optimize firewall rules bases, signatures, NAT configurations, and security policies for performance and compliance.
Serve as the technical mentor for L2 and L3 engineers conduct training, knowledge transfer sessions, and skill development plans.
Participate in CAB/change management, approve high?risk changes, and oversee major upgrades and migrations.
Collaborate with stakeholders, cross?functional teams, vendors, and customers to ensure successful delivery and customer satisfaction.
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📌 ASSOCIATE ARCHITECT (Bengaluru)
🏢 Happiest Minds Technologies
📍 Bengaluru