People & Careers

ERCS Appoints Neil Gibbs to Boost Support for Independent Garages

Published:

June 11, 2025

Author:

James Lockwood

Neil Gibbs Aims to Strengthen ERCS Member Value and OEM Links.

The Eurorepar Car Service (ERCS) network has named Neil Gibbs as its current Head of Network, signalling a renewed focus on delivering practical value to members while strengthening ties between OEMs and the independent aftermarket.

Drawing on his background at Distrigo, where he served as Parts Operations Manager, Gibbs brings experience from both the OEM supply chain and the independent repair sector. His appointment comes at a time when independent workshops face increasing demands to meet manufacturer-level service expectations, particularly in the context of vehicle electrification.

Supporting Independents in a Changing Landscape

Gibbs believes ERCS can play a critical role in balancing the needs of independent garages with the evolving expectations of consumers and OEMs.

“The ERCS message is that it needn’t be OEMs and franchises versus independents,” said Gibbs.



“We can work together — that’s what the network stands for.”

Independent workshops are under pressure to enhance training, branding, and service quality. However, access to time, tools, and up-to-date technical information remains a key barrier. Gibbs stated that ERCS is reviewing how to make training and support more accessible to garage owners, acknowledging the day-to-day pressures they face.

Emphasising Data, Community, and Technical Support

A core theme of Gibbs' strategy is improving data access and usage for network members. He stressed that accurate vehicle and market data is becoming vital for independents to remain competitive.

ERCS Plans To Enhance Its Support By:

▪ Delivering flexible training solutions

▪ Strengthening relationships with Distrigo hubs

▪ Promoting collaboration through social channels, working groups, and dealer councils

“We want to foster a real sense of pride and com

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