The Sales Analyst is responsible for the day-to-day execution of CRM hygiene,
data integrity, and serves as a backup to frontline operational support for the
Sales organization. This role assumes ownership of CRM cleanliness and
operational enforcement, allowing the Sales Operations Manager to focus on
broader tooling, cross-functional initiatives, and project leadership.

This role is highly operational and execution-focused, with a strong emphasis on
data quality, process adherence, issue resolution, and responsiveness to Sales
needs.

Core Responsibilities

1. CRM Hygiene & Data Integrity (Primary Focus)

This role takes over day-to-day ownership of CRM hygiene and enforcement from
the Sales Operations Manager.

* Own CRM data quality standards across all Sales-facing objects.

* Execute daily, weekly, and monthly hygiene routines to ensure data accuracy
and consistency.

* Enforce expectations for:

* Required fields and field completeness

* Chance stage progression and close-date accuracy

* Account and hierarchy usage

* Activity logging and basic usage standards





* Identify, triage, and remediate:

* Duplicate records

* Orphaned accounts, contacts, and opportunities

* Stale or inactive pipeline

* Incomplete, conflicting, or inconsistent data entries

* Partner with Sales leadership and Sales Operations Manager to reinforce
accountability for CRM usage and compliance.

* Serve as the operational owner for CRM cleanliness, escalating systemic
issues or automation gaps to the Sales Operations Manager and IT as needed.

* Maintain and distribute standard Salesforce reports and dashboards to provide
operational visibility (non-analytics, non‑predictive).

This scope directly aligns with known CRM health challenges and ongoing cleanup
initiatives documented in Sales Operations priorities.

2. Sales Help Desk & Frontline Support (Shared Responsibility)

This role provides tier‑1 and tier‑2 support for Sales in partnership with the
Sales Operations Manager.

📌 Sales Analyst (Bengaluru)
🏢 Fortive
📍 Bengaluru