Location:-Bengaluru
Five Days Work From Office

We are looking for a seasoned Program / Account Manager to spearhead security-focused programs across Cybersecurity, IT Infrastructure, and Cloud Services. This role is pivotal in driving smooth project transitions, robust stakeholder alignment, stable operations, and sustained revenue growth. The ideal candidate will bring strong commercial acumen alongside deep program management expertise, working closely with cross-functional teams and enterprise customers to deliver measurable outcomes.

About the Role

This role involves leading end-to-end program management for security, IT, and cloud projects, covering transition, stabilization, and steady-state operations.

Responsibilities

Lead end-to-end program management for security, IT, and cloud projects — covering transition, stabilization, and steady-state operations.
Work closely with SMEs, engineers, and customer stakeholders to ensure seamless delivery across all phases.
Collaborate with project managers, security architects, and consulting teams during transition phases.




Coordinate with the Operations Manager for ongoing service delivery and day-to-day operational continuity.
Identify risks, dependencies, and gaps during transitions and proactively drive resolution.
Ensure adherence to SLAs, KPIs, and quality standards across the program portfolio.
Drive governance, reporting, and stakeholder communication at regular cadence.
Support continuous improvement initiatives across security operations and cloud service delivery.
Serve as the primary point of contact for assigned enterprise accounts, owning the end-to-end client relationship.
Build and nurture solid, long-term relationships with key customer stakeholders across operational and executive levels.
Manage customer expectations proactively — ensuring satisfaction, resolving escalations, and driving positive NPS scores.
Conduct regular business reviews (QBRs/MBRs) with clients to review program health, roadma

📌 Program Manager (Bengaluru)
🏢 TERRALOGIC
📍 Bengaluru