Overview
The Business Program Manager – Supplier Transitions and Scale Implementations will lead high-value supplier transition and scale implementation programs across Global Vendor Operations for Microsoft’s Operations Service Center (OSC). This role is responsible for translating business needs into prioritized, well-defined, and measurable programs that strengthen supplier delivery, manage operational and compliance risks, and enable scalable outcomes across OSC.
The role partners across Supplier Management, Service Delivery Management, Procurement, Finance, Compliance, and business stakeholders to drive intake governance, transition readiness, execution excellence, budget stewardship, and explicit visibility into outcomes. Successful candidates will bring strong program management skills, analytical thinking, stakeholder engagement and influence, a
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Responsibilities
• Lead supplier transition and scale implementation programs from intake through deployment, ensuring objectives, scope, milestones, ownership, risks, and success measures are clearly defined and understood.
• Prioritize and oversee supplier program demand by balancing business impact, delivery capacity, compliance requirements, financial stewardship, and operational risk.
• Develop structured program plans, operating rhythms, escalation processes, and decision-making frameworks that support effective execution and stakeholder alignment.
• Partner across Operations Service Center workstreams and enabling teams to support transition readiness, change management, communication strategies, and sustainable program implementation.
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📌 Senior Process Manager (Bengaluru)
🏢 Microsoft
📍 Bengaluru