Role Purpose:
The TA Shared Services Lead is responsible for designing, standardizing, and continuously improving the recruitment operating model across all business lines and locations. This role owns process excellence, technology/ATS configuration, data quality, vendor governance, and operational metrics, ensuring the TA Shared Services Centre delivers consistent, efficient, and high‑quality hiring support at scale.
Experience & Qualification:
Graduate / Post Graduate – preferably in HR
Experience in hiring healthcare hiring preferred
Experience in managing large teams
10–12 years in TA with strong stakeholder management; high‑volume hiring for Nursing/Para or critical/managerial roles for Admin.
Job Responsibilities:
1) Process Design, Governance & Standardization
Define and maintain standardized hiring processes, SOPs, SLAs, templates, and policies across Nursing, Paramedical, Admin, and Doctor segments.
Ensure process consistency across clusters and adherence to compliance, audit, and documentation standards.
Partner with the TA Head – SSC to roll out new workflows,



JD templates, and approval rules across teams.

2) ATS Management, Workflow Configuration & Automation
Own ATS workflow design—screening rules, automation triggers, notifications, candidate tagging, templates.
Drive high ATS adoption and ensure first‑time‑right data entry across all delivery teams.
Lead integrations (e.g., background verification, assessments) and enhancements to improve efficiency and accuracy.
3) Vendor & Tools Management
Manage all recruitment‑related vendor relationships (job boards, sourcing partners, BGV, assessment tools).
Track vendor SLAs, negotiate renewals, and evaluate ROI for each contract.
Identify and implement current tools to enhance sourcing, screening, scheduling, and onboarding efficiency.
4) Operations Excellence, Metrics & Continuous Improvement
Track and report operational KPIs: TAT, funnel conversion, recruiter capacity, source performance, cost‑per‑hire.
Partne

📌 Lead - TA Shared Services (Bengaluru)
🏢 Narayana Health
📍 Bengaluru