At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.
Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.
Job Description
We are looking for a seasoned, strategic, and high-energy Client Management Leader with 8-10 years of experience deeply rooted in the digital marketing ecosystem. In this role, you will act as the trusted advisor to our marquee clients, lead a high-performing account management team, and drive retention and organic business growth.
You will bridge the gap between complex digital strategy and client business objectives.
Your Primary Responsibilities Will Be
Strategic Client Advisory & Relationship Management
Act as a Trusted Partner: Build, maintain, and nurture C-suite and senior-level relationships across a diverse portfolio of clients.
Understand Business Goals: Deeply understand clients' businesses, industries, and competitors to proactively recommend high-impact digital solutions.
Business Growth & Portfolio Profitability
Drive Organic Revenue: Identify upsell and cross-sell opportunities within the existing portfolio to meet and exceed annual revenue targets.
P&L; Ownership: Oversee the financial health of your client portfolio, including revenue forecasting, budgeting, profitability margins, and timely billing/collections.
Pitch Collaboration: Collaborate with the Recent Business/Growth team to lead high-stakes pitches and proposa
📌 Account Director (Mumbai)
🏢 Jellyfish Brasil
📍 Mumbai
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