Position Overview:
We are seeking a high-caliber, sharp, and proactive Operations Lead (Deputy Chief of Staff) to serve as the operational right hand to our Lead for EBS Functional Practice and SaaS Implementations.
This is not an administrative or purely secretarial position. We need a strategic operator who can quickly grasp complex functional practice needs, act as an extension of practice leadership, and manage cross-functional initiatives, practice operations, and client engagement tracking. You will be the primary engine driving visibility, follow-through, alignment, and operational momentum across our SaaS implementation lifecycle and functional practices.

Key Responsibilities:
1. Practice Operations & Execution Support
Direct operational right-hand to the Practice Lead, translating strategy and practice goals into actionable, trackable workstreams.
Monitor practice delivery, functional project health, key SaaS rollout milestones, and resource bottlenecks—flagging operational risks early with actionable recommendations.
Facilitate leadership syncs, client status reviews,



and cross-team alignment meetings—synthesizing complex discussions into strategic action plans, decision logs, and immediate execution roadmaps.
2. Governance & Program Management Support
Establish and maintain practice governance frameworks across functional implementation projects and SaaS engagements.
Track key metrics, resource utilization, functional practice KPIs, and milestone compliance to ensure standard delivery frameworks are met.
Coordinate cross-functional delivery dependencies across practice teams, onshore/offshore leads, and practice stakeholders.
3. Strategic Analysis & Special Projects
Conduct quick-turn research, functional process analysis, and data synthesis to help leadership make informed strategic decisions.
Own and execute high-priority, ad-hoc practice initiatives—ranging from onboarding frameworks to practice collateral improvements and tool rollouts.
Standardize f

📌 Operations Lead (Hyderabad)
🏢 data intensity
📍 Hyderabad