ServiceNow Architect – Enterprise Platforms (Multi-Module)
10–18+ Years (7+ Years in ServiceNow Architecture & Solution Design)
Pan India Requirement.

This role requires deep expertise across the ServiceNow ecosystem, including ITSM, ITOM, ITAM, HRSD, CSM, IRM/GRC, SecOps, Service Portal, Employee Center, IntegrationHub, App Engine, and AI-driven capabilities.
Key Responsibilities
Enterprise Architecture & Strategy
Define and own the ServiceNow platform architecture and roadmap.
Translate business requirements into scalable ServiceNow solutions.
Develop enterprise architecture standards, governance frameworks, and best practices.
Lead platform modernization and digital transformation initiatives.
Provide strategic recommendations to maximize platform adoption and business value.
Solution Architecture & Design
Design end-to-end ServiceNow solutions across multiple modules.
Create high-level and low-level solution architecture documents.
Ensure architectural alignment with enterprise technology standards.
Conduct design reviews and architecture governance sessions.




Provide technical leadership throughout project lifecycles.
ITSM Architecture
Architect solutions for Incident, Problem, Change, Request, Knowledge, and Service Catalog Management.
Drive ITIL-aligned service management transformations.
Optimize workflows and service delivery processes.
ITOM & CMDB Architecture
Define architecture for CMDB, Discovery, Service Mapping, Event Management, and Operational Intelligence.
Establish CMDB governance and data quality frameworks.
Design service-aware infrastructure and operational visibility solutions.
Lead cloud and hybrid infrastructure integrations.
ITAM Architecture
Design Hardware Asset Management (HAM) and Software Asset Management (SAM Pro) solutions.
Create asset lifecycle governance frameworks.
Enable software compliance, optimization, and cost-management strategies.
HRSD Architecture
Architect HR service delivery and employee experience solutions.
Design emp

📌 ServiceNow Architect (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad