Cluster Manager Franchise- North
Reporting To
Area Manager / Key Account Manager
Location
Gurgaon, Haryana (Please note: there is a system error which shows location as Chandigarh. This person will be based at Gurgaon and not Chandigarh)
Mobility: Willingness to travel extensively within the assigned territory and relocate within India based on business requirements.
Role Purpose
Own the end-to-end business performance of an assigned cluster of franchise-operated stores by delivering commercial growth, operational excellence, brand compliance, customer experience, and people development. Drive productivity, profitability, and portfolio optimization while partnering with franchisees and cross-functional teams to position the cluster as the market leader within the assigned geography.
Key Responsibilities
Business Ownership
Own the sales, profitability, productivity, and overall business performance of the assigned cluster.
Deliver agreed commercial and operational KPIs through proactive planning and execution.
Identify business opportunities, mitigate risks,
and independently drive corrective actions.
Foster a culture of ownership, accountability, and continuous improvement.
Commercial Excellence & Productivity
Drive Sales, Like-for-Like (LFL) Growth, Gross Margin, Conversion, ATV, UPT, ASP, Sell-through, and Sales Productivity.
Continuously improve Sales per Sq. Ft. and Sales per Store through data-driven commercial interventions.
Analyse business trends, identify performance gaps, and implement actions to improve productivity and profitability.
Identify opportunities to scale high-performing products across the designated portfolio to maximize sales and commercial performance.
Portfolio & Market Leadership
Identify opportunities for current stores, relocation, resizing, expansion, renovation, consolidation, or portfolio optimization.
Develop data-backed business cases based on market potential, catchment analysis, competition, and commercial viabil
📌 Cluster Manager Franchise (Palwal)
🏢 Adidas
📍 Palwal