The Role
We are looking for a highly business-oriented Finance Associate who will be responsible for Revenue Operations, the Annual Operating Plan (AOP), and driving business finance partnerships across business units.
This role operates at the intersection of Business, Finance, Customers, and Delivery teams. It is not a backend finance or reporting-only role. The role requires someone who can proactively manage customer renewals, drive revenue operations processes, coordinate cross-functional stakeholders, own budgeting and forecasting, and ensure smooth revenue realization across the customer lifecycle.
The ideal candidate will be comfortable operating in ambiguity, managing escalations, driving cross-functional follow-through, and partnering closely with business teams to improve operational efficiency and revenue visibility.
What You'll Do
Revenue Management
Manage timely invoicing, accurate revenue reporting, and on-time collections to improve DSO.
Partner with Sales and Customer Success teams to ensure smooth end-to-end revenue processes across the customer lifecycle.
Improve operational visibility across revenue workflows and proactively identify and flag risks.
Own the renewals calendar by proactively tracking and driving annual renewals to closure well ahead of contract expiry.
Lead customer-facing conversations on billing disputes, overdue invoices, and payment timelines.
Escalate and resolve blockers across Legal, Delivery, and Finance teams that impede collections.
Maintain ageing reports and ensure solid collections hygiene across the customer base.
Support onboarding of prospective customers by coordinating the required commercial and compliance documentation.
FP&A; & Financial Modeling
Build and maintain financial models covering revenue, operating costs, and cash flow projections.
Own the monthly and quarterly forecasting cycle, tracking actual performance against forecasts and explaining key variances.
Pa