Role Overview
We are seeking a highly cooperative and experienced Lead Business Systems Analyst to support and evolve Dolby’s Atlassian ecosystem as we transition from Data Center to Cloud. This role is responsible for partnering with business stakeholders, platform vendor, cross-functional team and engineering teams to design scalable solutions, improve process efficiency, and ensure a smooth migration experience for ~4,000 global users.
You will work across Jira Software, Jira Service Management, Confluence, and related marketplace apps to enable agile delivery, knowledge management, incident/service workflows, and reporting. Experience with Atlassian Cloud features, app rationalization, and macro remediation is strongly preferred.
Key Responsibilities
Partner with global teams to gather requirements, assess current usage, and define Cloud platform needs.
Lead discovery sessions to identify Data Center dependencies, blocked features, and app-to-app replacements.
Support rationalization decisions around marketplace add-ons (e.g., Reporting, Table Filter, Scaffolding, Comala,



ScriptRunner).
Work closely with vendors on migration planning, macro remediation strategies, and security/compliance impact assessments.
Lead and manage projects end-to-end, ensuring successful delivery with ownership and accountability.
Assist in building communication and adoption plans for phased Cloud rollout.
Design and document Jira workflows, request types, SLAs, forms, and automation rules aligned to operational needs.
Configure Confluence spaces, templates, permission models, and lifecycle policies.
Identify opportunities to streamline processes using native Cloud automation and integrations.
Support integration patterns between Atlassian products and platforms like Salesforce, Miro, GitLab, and Microsoft Teams.
Author FRDs, functional specs, configuration guides, and runbooks.
Support user acceptance testing and manage hyper-care post-migration.
Provide recommendations on permissio

📌 Lead Atlassian Business Systems Analyst (Bengaluru)
🏢 Dolby
📍 Bengaluru