Role Description
Role Summary
We are seeking a Senior Project Manager to lead a critical technology portfolio covering ServiceNow, application development, infrastructure, and cloud transformation. The role requires a robust delivery leader who can quickly establish stakeholder confidence, improve delivery predictability, reduce backlogs, and drive teams toward measurable outcomes.
Experience Required
Minimum 7 years of project management experience in complex enterprise technology environments.
Proven experience managing ServiceNow implementation, enhancement, upgrade, integration, or support engagements.
Experience delivering application development and infrastructure/cloud transformation projects.
Strong Agile delivery experience, including sprint planning, backlog prioritization, release planning, and delivery metrics.
Demonstrated success in reducing backlogs, improving delivery velocity, and addressing aging incidents, defects, technical debt, and enhancement requests.
Experience managing multi-vendor, globally distributed, and cross-functional teams.
Experience working with senior customer stakeholders in critical or high-pressure delivery environments.
Key Skills
End-to-end project and program delivery
ServiceNow platform and engagement management
Agile, Scrum, Waterfall, and hybrid methodologies
Backlog management, prioritization, and reduction
Sprint and release planning
Delivery governance and executive reporting
Risk, issue, dependency, and escalation management
Budget, resource, scope, and schedule management
Application development lifecycle
Infrastructure modernization and cloud transformation
Vendor and cross-functional team management
Strong stakeholder management and executive presence
Proactive, transparent, and assertive communication
Negotiation, conflict resolution, and decision-making
Key Responsibilities
Own delivery across ServiceNow, application development, infrastructure, and cloud initiatives.
Establish effective governance and p
📌 ServiceNow Project Manager II (Pune)
🏢 UST
📍 Pune