About Refyne
Refyne is building the financial infrastructure of Bharat's workforce.
What began as an earned wage access solution for India's largest employers has grown into a full-spectrum financial platform spanning lending, insurance, savings and wealth. Refyne is trusted by some of the country's most valuable companies to power the financial lives of their people.
Today, Refyne has partnered with over 600+ top enterprises to bring fair, timely and responsible financial services to more than 10 million employees across India, helping employers drive a 90%+ employee retention rate.

One platform. Every employer. Bharat's entire workforce.
As India's economy scales, Refyne is building the foundational layer that lets every employee, across every workplace, access financial security with ease, convenience and dignity.

About the Role
At Refyne, Customer Experience isn't just about solving problems—it's about building trust at every interaction.

Behind every successful experience is a team that listens, understands, and turns challenges into moments that make customers feel valued.



As Refyne continues to grow at an incredible pace, our Customer Experience team is becoming one of the most important drivers of that journey.

Joining us means becoming the voice of Refyne for thousands of users.
You'll work closely with customers, product teams, operations, and internal stakeholders to shape experiences that are rapid, thoughtful, and genuinely helpful.
Your insights won't just resolve issues—they'll influence how we build and improve our products for millions of users.

How You'll Make an Impact
Be the first point of contact for our customers through inbound and outbound calls, creating experiences that are warm, seamless, and memorable.
Listen with empathy, understand customer needs, and provide thoughtful solutions that leave customers feeling heard and supported.
Turn customer feedback into valuable insights that help shape better products and experiences.
Spot recur

📌 Customer Service Representative (Bengaluru)
🏢 Refyne India
📍 Bengaluru