Company Description:
At Intervue, we want to change how the world interviews forever.
Intervue is an on-demand interview platform that streamlines your hiring for any role by getting live interviews done with real professionals. It saves bandwidth, reduces time-to-hire, and enhances the interviewer experience, making it the trusted partner for companies seeking top talent.
Role Description:
This role is focused on owning end-to-end delivery for client hiring needs through interview services. You will be responsible for ensuring interviews are executed smoothly, efficiently, and lead to successful hiring outcomes.
This is a high-ownership, delivery-focused role where you will work closely with clients and internal teams to ensure consistent quality, speed, and reliability in hiring processes.
Candidates with experience in staffing, recruitment, IT Service or Consulting industry are preferred.
Responsibilities:
What you'll do:
Own end-to-end interview delivery service for client accounts
Understand client hiring requirements (roles, skills, timelines, urgency)
Plan and manage interview flow to ensure timely execution
Coordinate with internal teams and interviewers for smooth scheduling and completion
Ensure interviews are conducted on time with high quality and proper feedback
Act as the primary point of contact for clients during active delivery
Share regular updates, manage expectations, and ensure smooth communication
Troubleshoot real-time issues (no-shows, reschedules, delays)
Track key delivery metrics like:
Turnaround Time (TAT)
Interview completion rates
Quality of feedback
Identify gaps in delivery (delays, low conversion, quality issues) and fix them proactively
Ensure interview processes contribute effectively to client hiring outcomes
Manage invoicing, billing, and payment follow-ups for assigned accounts
Maintain overall account health through consistent delivery and communication