In this role, you will be responsible for optimizing category and product spacing and placement within retail stores, using analytical and creative skills to ensure right allocation of space and flow of merchandise. This role involves collaborating with cross-functional teams, analyzing data, and implementing strategies to maximize the use of physical retail spaces.

Work Location- Genpact, Bangalore (Return to office from day one)

Shift 3:00 Pm to 12:00 Am

Responsibilities

- Accountable for ensuring accurate implementation of Space planning strategies and activities carried out by the team.
- Ensuring right space allocations to maintain right flows and adjacencies
- Ensure compliance with the established internal control procedures
- Manages, maintains, reviews, and improves the SLAs, critical metrics and other Business and Customer Metrics in line with our business strategies.
- Ensure team is trained on all corporate/process and skill-based trainings and knowledge retention and improvement in the team
- Review the SOP Documentation and content creation/improvement.
- Pro-actively identify the issues or client needs and act
- Lead the monthly governance meeting with the clients, process leader and maintains a strong client relationship with the key stakeholders
- Drive continuous improvement, Process optimization, implement process standardization, simplification, and automation to enable efficient and effective delivery of Space planning capabilities.
- Lead, coach,



and develop a team of Members aimed at delivering highly productive processes and programs.
- Performance management: To observe, assess & record Team member performance on key metrics and leverage this data for pay & hike recommendations.
- Succession planning: To identify, plan & activate back-ups in cases of Team member movement, attrition etc. via timely training & coaching.
- Leads and supports the operations and governance inclusive of people, process, policies and oversees systems maintenance.

Tools and Technology

Space Planning Software

- JDA/Blue Yonder Space Planning/ Relex Solutions/Nexgen/ Dotactiv/ Apollo Retail or any other industry specific space planning tools

Data Analytics and Visualization:
- Microsoft Excel, Tableau, Power BI

Qualifications we seek in you!

Minimum Qualifications

- Bachelors or Master’s in Retail/Operations Management/B.Arch/BE Civil/Interior designing.
- Prior retail/Space planning/ Operations experience

Preferred Qualifications/ Skills
- Ability to execute and follow through on high-quality output, with limited oversight.
- Exceptional analytical & problem-solving skills, with attention to detail and ability to make data-backed decisions
- Ability to thrive in a fast-paced, agile environment
- Ability to execute and follow through on high-quality output
- Strong verbal & written communication skills.
- People management experience

📌 Space Planner - US Shift (Bengaluru)
🏢 Genpact
📍 Bengaluru