At NTT DATA, we know that with the right people on board, anything is possible.
The quality, integrity, and commitment of our employees are key factors in our
company’s growth, market presence and our ability to help our clients stay a
step ahead of the competition. By hiring, the best people and helping them grow
both professionally and personally, we ensure a bright future for NTT DATA and
for the people who work here.
NTT DATA, Inc. currently seeks an “Training Senior Associate” to join our team
in “Chennai”.
Client's business problem to solve?
Our Clients are Leading Health Plans in US providing services in Florida state ,
NTT are getting into contract with Client to manage End to End Claims
Administration services. Our NTT Business Process Outsourcing (BPO) team has
implemented the processes and technologies for our clients bring about real
transformation for customers of all sizes. Our end-to-end administrative
services help streamline operations, improve productivity, and strengthen cash
flow to help our customers stay competitive and improve member satisfaction.
Position's General Duties and Tasks
In these roles you will be responsible for:
Responsibilities:
• Deliver monthly Language, Voice and Accent classroom/virtual training, support
business through daily call monitoring and floor activity by working closing
with the team and business requestors.
• Reporting and tracking training effectiveness
• Interviewing current hires
• Regular and continuous touch base with floor and trainees to map improvement
through coaching, feedback and communication-based projects
Requirements for this role include:
Key Skills:
• Communication Skills: Voice and Accent Training Delivery, Excellent
communication skills, Excellent Facilitation/training skills
• Skills: Coaching and Feedback
• Skills: Proficient in MS Excel and MS PPT
• Skills: Content Development
Preferences: - Optional (nice-to-have’s)
• Skills: In
📌 Training Senior Associate (Chennai)
🏢 NTT DATA Services
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.