Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Subject Matter Expert - ISSUER SERVICES
In this role, you will:
Contribution towards sustainable savings in relation to Process Efficiencies. Supporting each global product on a regional basis by function or market. To plan for standardization of ISV processes by sharing the best practices across the various markets with the aim to enhance cost effectiveness and efficiencies.
The role holder is expected to spend 100% of the time in operations. The role holder is primarily expected to perform reviewer’s role and work towards improving the quality of the process. However, depending on the process requirement, individual will also be expected to perform Inputter’s role.
Supporting Corporate Trust & Loan Agency, covering United States, Europe, MENAT and APAC for multiple clients. Establish and maintain effective relationship with customer, business areas and identify areas of service improvements. Customer issues are handled sensitively and receive full consideration. Situations are resolved effectively retaining goodwill of customer.
Deputize the line manager in his / her absence and manage team / deliverables effectively. Responsible for coordinating and implementation of process improvement initiatives; deliver process training to build a robust bench of technically