Credila’s Product team is seeking a Senior Product Manager with a robust customer-centric approach to lead the development and optimisation of our digital lending platform. This mid-level position is ideal for a technology-savvy Product Manager who has proven expertise in building B2C products. The ideal candidate will possess robust technical skills (such as API integrations and system architecture) alongside a passion for designing solutions that prioritise the needs and experiences of external customers. Additionally, this role requires the ability to effectively balance and manage the expectations of internal business teams, ensuring seamless alignment between customer-facing initiatives and organizational objectives. The successful candidate will drive enhancements to our Lending stack, elevate customer satisfaction, and contribute to business growth by delivering impactful, user-focused digital solutions
Broad roles and responsibilities
Product Strategy & Roadmap: Define and execute the product strategy and technical roadmap for lending technology solutions.
Priorities features and enhancements based on business objectives, market trends in fintech/lending, and stakeholder feedback, especially focusing on digital lending innovations
Cross-Functional Collaboration: Work closely with engineering, design, credit risk, operations, and compliance teams to translate business needs into technical requirements and user stories. Ensure alignment across teams and successful, on-time delivery of product features
Vendor Management: Manage relationships with external technology vendors and solution partners involved in lending system development or services. Ensure vendors meet delivery timelines, quality standards, and compliance requirements while integrating their solutions with our platform
User Feedback & Iteration: Engage with users (both internal stakeholders and customers) to gather feedback on product performance. Use insights and lending market r