Client: TCS

Payroll: VARITE INDIA PVT LTD

Note: Moved to direct TCS payroll after 3-6 months, subject to BGV report Clearance.

Note: You can share the updated cv and UAN History or one payslip of the latest two years of exp to process the profile without any delay( Mail : [email protected])

( Verification of the UAN History or one payslip is to avoid fake profiles)

Requirement: ServiceNow ITSM Developer

Exp:5+ Years

Location: Any TCS location in INDIA (WFO)

Max Budget 20 -24 LPA

Max NP: Serving within 30days

Technical Comptency

- 5+ years of IT experience in in ServiceNow platform.
- Proven experience designing and implementing Conversational Catalog solutions using ServiceNow Virtual Agent and Now Assist.
- Robust understanding of ServiceNow Service Catalog, Request Management, and Flow Designer.
- Build custom integrations, spokes, and connectors using APIs (REST/SOAP)
- Experience with topic flow design, dialog creation, NLU training, and contextual triggers.




- Hands-on experience integrating Virtual Agent with external systems or back-end workflows.
- Excellent knowledge of JavaScript, Glide API, REST APIs, and ServiceNow scripting.
- Handle data mapping, transformation (Transform Maps), and ensure data integrity between systems.
- Diagnose and resolve integration issues and platform errors
- Proficiency in ServiceNow Integration Hub, MID Server, Flow Designer
- Certified ServiceNow CSA (Certified System Administrator) and preferably CAD, CIS-Virtual Agent, or other ServiceNow certifications.
- Exceptional problem-solving and communication skills.

Behavioral competency

- Effective communication skills with both non-technical and technical audiences (verbal and written)
- Excellent Interpersonal skills to work with the project team members collaboratevily
- Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

📌 Software Engineer : ServiceNow ITSM Developer - ServiceNow, ITSM, Integration (India)
🏢 GC Technologies
📍 India