Role Summary

The Associate Network Engineer will support the implementation, monitoring, maintenance, and troubleshooting of Yakkaservices’ network and communication infrastructure across offices and project sites. The role will assist in managing LAN, Wi-Fi, firewall, VPN, IP telephony, CCTV, IPIS network connectivity, and endpoint network access to ensure secure and reliable business operations.

Key Responsibilities

1. Network Infrastructure Support

Assist in configuring, maintaining, and troubleshooting LAN, WAN, VLAN, Wi-Fi, and internet connectivity.
Support network setup for branch offices, project sites, and temporary site locations.
Maintain structured connectivity for desktops, laptops, IP phones, printers, CCTV, access control, and other network devices.
Support single-cable desk connectivity where IP Phone and laptop share the same network point using separate VLANs.

2. Firewall, VPN, and Security Support

Assist in managing Fortinet firewall policies, routing, NAT, VPN, and access rules.
Support FortiClient VPN configuration for employees and remote users.




Monitor basic firewall alerts and escalate suspicious activity to senior IT team members.
Ensure users and devices are connected through approved secure network access methods.

3. Switching and VLAN Management

Assist in configuration and troubleshooting of managed switches.
Support VLAN segmentation for corporate data, voice, CCTV, guest Wi-Fi, access control, and site networks.
Help maintain port mapping, switch documentation, and device connectivity records.
Coordinate with vendors for switch, firewall, and network hardware-related support.

4. Wi-Fi and Guest Network Support

Support Fortinet-based corporate and guest Wi-Fi networks.
Assist in captive portal configuration and user access control for guest users.
Troubleshoot Wi-Fi coverage, authentication, and performance issues.
Monitor access point health and escalate hardware or configuration issues.

5. IP Telephony and Communication Syst

📌 Associate Network Engineer (Thanjavur)
🏢 Yakkaservices
📍 Thanjavur