What You’ll Do

Deploy and configure the Countera platform (POS, payments, inventory, back office) at client sites across the Bay Area
Set up and troubleshoot lane hardware: registers, scanners, scales, receipt printers, payment terminals, and customer-facing displays
Migrate client data — catalogs, price books, inventory — into Countera and validate it end to end
Train cashiers, store managers, and back-office staff; make sure they’re fast and confident on day one
Debug issues live in office, triage what you can’t fix, and drive resolution with the core engineering team
Run UAT scripts and go-live checklists with clients; own the deployment through stabilization
Be the voice of the customer: turn on-the-ground friction into concrete product feedback, bug reports, and feature specs

What We’re Looking For

0–3 years of experience in software engineering, solutions engineering, technical support, or IT deployment (internships and strong projects count)
Degree in CS/Engineering or equivalent hands-on skills
Comfort with at least one scripting/programming language (Python,



JavaScript, or similar) and basic SQL
Familiarity with APIs, networking basics, and debugging across hardware and software
Strong communicator — you can explain technical things to non-technical retail staff with patience and clarity
Self-starter who stays calm when a checkout lane is down and a line is forming
Willingness to travel to client sites across the Bay Area, including occasional early mornings, evenings, or weekends around go-lives
Valid driver’s license and ability to work on-site in the US

Nice to Have

Experience with POS systems, payments, or retail/restaurant tech (Revel, Square, Toast, Lightspeed, NCR, etc.)
Exposure to hardware integrations (scales, scanners, printers, payment terminals)
Experience in retail, grocery, or hospitality — even behind a counter

Why Join

Work with — and be mentored by — some of the best in the industry: business and technical leaders who have built, scal

📌 Senior Software Development Engineer (Hyderabad)
🏢 Countera
📍 Hyderabad