Position Summary

The Resident Manager is a live-in role and is the overall in-charge of resident and administrative functions at the community. This role is central to ensuring the comfort, safety, and happiness of all residents while maintaining efficient operations. This role demands solid leadership, operational acumen, and a deep commitment to resident welfare and service excellence. The Resident Manager acts as the face of the organization within the community and plays a critical role in delivering on its promise of joyful and dignified living.

Core Responsibilities

Operations Oversight & Department Supervision
Overall in-charge of day-to-day administration including Housekeeping, Food & Beverage, Guest Services, Health & Wellness, Maintenance, Garden, and Security.
Conducts comprehensive walkthroughs to assess cleanliness, maintenance, and safety, using standardized checklists.
Enforces operational and housekeeping standards as per company policies.
Ensures smooth and efficient functioning of all common areas such as lobbies, lounges, fitness centres, and outdoor spaces.




Oversee menu planning and conduct regular food tasting sessions in coordination with the dietary/kitchen team to ensure meals meet residents’ nutritional needs, dietary restrictions, and taste preferences, while aligning with regulatory standards and quality benchmarks.
Financial & Profitability Management
Responsible for overall revenue, expense, and operational profitability of the Community.
Effectively meets monthly F&B; budget targets through strategic planning and engagement.
Implements robust controls to reduce expenses, minimize waste, and prevent pilferage.
Conduct periodic audits of Food & Beverage operations, including kitchen hygiene, food storage, portion control, inventory levels, and vendor billing accuracy to ensure alignment with internal SOPs and food safety standards.
Human Resources & Team Welfare
Ensures timely recruitment and retention of qualified staff in line with

📌 Resident Manager (Puducherry)
🏢 Serene Communities by Columbia Pacific
📍 Puducherry