Social Worker (Mumbai)

Social Worker (Mumbai)

10 Aug
|
Bal Asha Trust
|
Mumbai

10 Aug

Bal Asha Trust

Mumbai

Purpose of the Role The Associate (Social Worker) Education Sponsorship Programme is a process-driven, execution-focused role responsible for the day-to-day implementation and case management of Bal Asha Trusts Education Sponsorship Programme (ESP), reporting to the Assistant Program Manager – Education.

The role owns the operational core of ESP end-to-end: processing sponsorship applications, conducting home visits and family assessments, coordinating sponsorship panels, verifying fees, managing disbursements, and ensuring timely, consistent follow-up with children and families. The Associate is also responsible for maintaining accurate and up-to-date programme data, and for organising ESP-aligned programmes and events in consultation with the Assistant Program Manager – Education.

This role is suited to a social work professional with 1–2 years of experience (or a strong fresher with relevant skills) who can independently drive processes on the ground, manage data with rigour, and provide light support during donor or partner interactions.

Key Responsibilities

Programme Management

- Implementation of the Education Sponsorship Programme in line with Bal Asha Trust’s vision and strategic roadmap.
- Ensure high-quality delivery of programme activities and services.
- Monitor programme targets, outcomes and timelines.
- Ensure programme activities are implemented in accordance with organisational policies and procedures.
- Coordinate volunteers/interns as needed for programme events and activities.

Education Sponsorship Programme Process

- Support identification, assessment and onboarding of children into the programme
- Process Applications of children requesting sponsorship as per due diligence process of Bal Asha
- Conduct home visits, family assessments and child case reviews.




- Develop a strong understanding of family vulnerabilities and strengths.
- Provide guidance, counselling and support to children and caregivers.
- Monitor educational progress, attendance, wellbeing and family circumstances.
- Ensure timely follow-up and documentation of all cases.
- Facilitate referrals to internal and external support services wherever required.
- Ensure compliance with Bal Asha Trust’s Child Protection Policy and safeguarding standards.
- Present Conduct regular case reviews and team meetings.
- Strengthen systems and processes that improve programme quality and efficiency.

Monitoring, Evaluation & Technology

- Ensure accurate and timely data entry in programme software and management systems.
- Monitor programme indicators and outcomes.
- Analyse programme data and trends for decision-making.
- Prepare monthly, quarterly and annual programme reports.
- Support impact measurement and programme evaluation activities.

Partnerships & Networking

- Coordinate with relevant authorities and stakeholders whenever required.
- Build and maintain relationships with schools, colleges, NGOs, government departments, Child Welfare Committees, Child Care Institutions and community organisations.
- Accompany and support the Management at meetings, workshops and networking events as required.

Communication & Donor Engagement

- Prepare programme reports, case studies, impact stories and presentations.
- Support donor visits and programme presentations.




- Support the preparation of programme information, data and materials for donors, volunteers, partners, educational institutions and community groups.
- Work closely with management on programme communication and reporting requirements.
- Any other responsibility assigned as and when required

Educational Qualifications, Skills & Experience

Essential

- Minimum Bachelor of Social Work (BSW) or equivalent qualification or higher
- Minimum 1-2 years of relevant experience. Freshers with strong communications and administrative skills will be considered.
- Excellent written and spoken English communication skills.
- Fluency in Hindi & Working knowledge of Marathi.
- Solid report writing, presentation and documentation skills.
- Good understanding of Microsoft Word & Excel
- Ability to learn and effectively use programme technology and management systems.
- Strong interpersonal, observation, counselling and relationship-building skills.
- Ability to travel independently for field visits and programme activities.

Preferred

- Experience managing projects & teams.
- Experience in monitoring and evaluation, data analysis or programme reporting.
- Experience presenting to donors, corporates or external stakeholders.

Personal Attributes We are looking for someone who is:

- Passionate about transforming the lives of vulnerable children through education and child protection.
- Comfortable working both in communities.
- Energetic, proactive and highly organised.
- A self-starter who takes ownership and initiative.
- A strong communicator and relationship builder.
- Values-driven with integrity and empathy.
- Solution-oriented and able to work in dynamic environments.
- Committed to continuous learning and growth.

📌 Social Worker (Mumbai)
🏢 Bal Asha Trust
📍 Mumbai

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