Strategic Account Manager

Position – Strategic Client Account Manager

Company: Tech Guardian

Status: Hourly, Full Time, In-office with regular client travel

Initial Compensation: $27.00-$32.00/hour base pay plus commission opportunities (current target variable compensation is approximately $10,000 annually)

Reports To: Sales Department Manager

Position Summary

Tech Guardian is seeking a Strategic Client Account Manager to inherit and grow an established portfolio of approximately 20 managed clients representing end users across the Inland Empire. This role is ideal for a commercially strong account manager with MSP or IT services experience, solid consultative selling skills, and enough technical fluency to lead first-pass discovery and recommendations for common opportunities while partnering with sales engineering on more complex designs.

This is a relationship-owner role first. Success comes from building trust, leading roadmap conversations, identifying practical technology improvements, advancing opportunities with discipline,



and expanding accounts through excellent client service and referral-based growth.

What You Will Own

Serve as the primary relationship owner for an assigned portfolio of managed clients.
Meet regularly with clients in person and remotely to review priorities, identify risks, and maintain strong satisfaction.
Lead account reviews, roadmap discussions, and multi-quarter planning conversations.
Identify and develop opportunities tied to lifecycle management, security, infrastructure, productivity, and service improvements.
Independently handle standard opportunities such as workstation refreshes, Microsoft 365 and licensing changes, backup renewals, firewall renewals, and standard stack updates.
Partner with sales engineering for design-heavy, nonstandard, or higher-complexity opportunities.
Present recommendations, proposals, and business cases clearly to client stakeholders.
Manage opportunity workflow, deadlines, follow-up, an

📌 Strategic Client Account Manager (Nirsa)
🏢 Tech Guardian
📍 Nirsa