Department: Operations
Reporting to: GM - Operations

Role Overview:
Drive business performance, lead teams, and execute strategic initiatives across the assigned zone to achieve sales, growth, and operational excellence.

Key Responsibilities
Strategy: Plan & execute zonal business strategy with transparent KPIs
Team Leadership: Lead, coach & manage Area Coaches
Sales Growth: Drive revenue, monitor performance & optimize targets
Market Insights: Analyze trends, competition & opportunities
Financials: Manage budgets, costs & profitability
Stakeholder Management: Build strong customer & partner relationships
Compliance & Reporting: Ensure policy adherence & performance tracking
Operations: Resolve challenges & improve efficiency continuously

Success Metrics
Sales & revenue growth | Market share | Customer satisfaction | Cost control | Team performance | Compliance | Business development

Eligibility
Education: Any Graduation, MBA will be preferred
Experience: 5–7 years (4+ yrs in retail chains)
Skills: Leadership, communication, analytical thinking, stakeholder management
Other: Willingness to travel | Languages: English, Hindi + local

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