Location: Chennai, IndiaDepartment: QHSE Role Purpose : The Process Specialist will play a key role in strengthening the Process Management function by supporting process optimization, standardization, and governance across the organization. The role focuses on administration and enhancement of the BIC Process Tool and contributing to the effectiveness of the Integrated Management System (IMS), enabling operational excellence within Nordex.
Key Responsibilities
1. BIC Tool Administration & Support

Perform day-to-day administration of the BIC Process Tool
Act as the first point of contact for users regarding system-related queries and issues
Coordinate with internal IT and external vendors to resolve technical incidents
Ensure smooth functioning and accessibility of the tool across the organization

2. Process Modelling & Management

Support Process Owners in modelling, documenting, and improving business processes
Develop and maintain process diagrams in alignment with organizational requirements
Ensure standardization and harmonization of processes across functions




Maintain the Integrated Management System (IMS) framework

3. Data Management & Reporting

Administer and monitor BIC master data to ensure accuracy and integrity
Conduct regular clean-up activities to maintain high data quality standards
Analyze process-related data and publish insights through dashboards and KPI reports

4. Training & Stakeholder Engagement

Deliver training sessions on the BIC tool to users across functions
Develop, update, and maintain comprehensive training materials
Support adoption and continuous improvement initiatives within the Process Community
Collaborate with stakeholders to drive awareness and usage of standardized processes

Professional Competencies

Basic understanding of Process Management concepts (knowledge of BPMN methodology is an advantage)
Proficiency in Microsoft Office applications
Solid verbal and written communication skills in English
Exposure to process to

📌 Specialist - Process Management (India)
🏢 Nordex Group
📍 India