The purpose of this role is to work in an agile way with project stakeholders to analyse and synthesise information. Your skills in understanding and analysing the business & technical problems, ability to help create/define and refine them in the form of technical or system requirements will be used to increase the quality and efficiency of solutions being built by the squad.
Through your good understanding of underlying technology that supports the business outcomes and working as a team player, you would play a key role in ensuring optimum end-to-end customer experience. Over a short period of time, you would build your expertise and work as ‘A person to go to’ for existing and new features analysis.
Must Have
Overall experience of 12+ years with proven expertise in supporting business and technical teams, in eliciting, analysing, communicate and validate business and technical requirements for changes to business processes, policies and products and information systems.
Relevant experience and exposure to Payments Management for 8+ years.
Proven experience working as business/system or technical analyst by translating business requirements into meaningful solutions by understanding needs, feasibility, and impact.
Solid elicitation/requirements gathering, estimation, facilitation, and impact assessment skills – with equal focus on business process and technology impacts.
Ability to understand/analyse the customer journey and process mapping for existing and new features in the solutions owned by the squad.
Strong articulation skills and able to break down requirements by elaborating one-line problem statements into Features, Epics, User Stories, Tasks etc.
Understanding of Atlassian & Microsoft Office and Collaboration tools – Jira, Confluence, MS Team, MS Office Suite, Whiteboard etc.
Experience with API, payments applications and flow, example: Payments Application, Message Queue, Real-Time and High throughput systems.
Knowledge on Instituti
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