Reporting: Operations Manager

CTC: 1,50,000 per month

Section II: Job Purpose

The Senior Property Manager is independently responsible for managing a technologically advanced residential property, featuring world-class amenities. This role oversees the successful transition and takeover of the property, establishing top-tier hospitality and residential property management processes in alignment with company standards. The focus is on delivering exceptional resident experiences, ensuring operational excellence, and maintaining high standards of safety, security, and efficiency.

Section III: Key Responsibilities and Accountabilities

Operational Management

Team Leadership: Mentor and guide teams to deliver the company’s vision and services as per client agreements, ensuring alignment with organizational goals.
Guest Experience: Ensure impeccable resident and guest experiences in public areas (lobby, clubhouse, common areas) by implementing best-in-class hospitality and housekeeping standards.
Community Guidelines: Formulate and enforce operational guidelines for amenities,



including dos and don’ts for users, to maintain a cohesive community workplace.
Process Documentation: Focus on backend processes and documentation to support seamless operations and superior user experiences in public areas.

Project Takeover

Service Transition: Oversee the takeover of all property services, including lifts, diesel generators (DG), electrical systems, water supply, sewage treatment plant (STP), integrated building management systems (access controls, fire fighting systems, CCTV, fire alarms, public announcement systems, waste management, etc.), ensuring a smooth transition.

Maintenance & Management

Proactive Maintenance: Establish planned maintenance activities with in-house and vendor technical teams to enhance equipment longevity and system reliability.
Maintenance Schedules: Develop and implement daily, weekly, bi-monthly, and monthly schedules for housekeeping and lan

📌 Property Manager (Mumbai)
🏢 CREST PROPERTY SOLUTIONS PRIVATE
📍 Mumbai