Insight Global is a leading talent and workforce solutions provider dedicated to connecting top-tier professionals with innovative organizations across various industries. With a commitment to excellence and a focus on building long-term relationships, Insight Global specializes in delivering customized staffing solutions that meet the unique needs of each client. Our extensive network, industry expertise, and commitment to quality make us a trusted partner for both candidates and companies seeking to achieve their strategic objectives.
About The Role
We are seeking a highly skilled Software Support Engineer to join our dynamic team. In this role, you will be responsible for providing advanced technical support for enterprise applications, ensuring optimal system performance, and resolving complex issues efficiently. The ideal candidate will have a solid background in C# and .NET technologies, with proven experience in supporting and maintaining large-scale systems. You will collaborate closely with development teams, infrastructure teams,
and end-users to diagnose problems, implement solutions, and improve overall system stability. This position offers an excellent opportunity to work in a fast-paced environment, leveraging your troubleshooting skills to make a significant impact on our clients' operational excellence.
Qualifications
Strong experience with C# / .NET Core / .NET Framework
Hands-on experience with MS SQL Server (query writing, debugging, performance tuning)
Experience providing L2/L3 production support for enterprise applications
Strong troubleshooting skills across APIs, backend services, and data layers
Experience with incident management and root cause analysis
Familiarity with logging, monitoring, and debugging tools
Experience working in structured environments with SLAs and KPIs
Strong troubleshooting mindset with ability to quickly isolate issues across application and database layers
Effective communicator who can coll
📌 Product Support Engineer (India)
🏢 Netrolynx AI
📍 India
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