Role & responsibilities

1. Complaints Rectification - Dealer/Distributor Stock Complaints Rectification at Our Godown Premises.
2. Salable Conditioner Products - Salable Conditioner Products Strickers Request to be sent to Service Supervisor.
3. Product Service Works - Complete the allotted Product Service Works daily in the Godown including Online Sales Return Goods related Works, to send return goods images to Online Sales Department.
4. Required Spares - To raise the request to Service Supervisor.
5. Estimation - Estimation to be given as per spare Price list/Supervisor’s instruction.
6. Customer Satisfaction - Ensure customer satisfaction while rectifying the product.
7. Quality of work - Ensure good quality of work so that repeat complaints do not come.
8. Conduct - Ensure company image is kept high by valuable conduct.
9. Uniform & Id Card - To wear the Uniform daily and keep the ID Card with you.
10. Feedback - Give quality feedback to superiors.
11. Spare Parts Usage - To give proper account on usage of spares used in service.

📌 Service Technician - Chennai (Puzhal)
🏢 Venus Home Appliances
📍 Chennai