UPRIO is an innovative ed-tech start-up transforming the after-school tuition landscape through an AI-powered, student-first approach. Our solutions focus on delivering measurable outcomes for students and parents, placing us at the forefront of the industry. With strong financial backing and a team of over 200 professionals, we are on a mission to build a scalable and impactful education platform.
Location : Delhi (Rohini)
Workdays : Monday to Saturday (Sunday Offs)
Timings : 11:00 AM – 8:00 PM
About the Role
We are looking for a Relationship Manager who will be responsible for maintaining strong, long-term relationships with our existing clients (parents of K-10 students). Since our model operates on monthly renewals, your role will be crucial in ensuring parent satisfaction and continued subscription to UPRIO’s online live tuition services.
Key Responsibilities
● Meet existing customers (parents)
on a weekly basis to maintain relationships and build trust.
● Ensure renewal of monthly subscriptions by addressing concerns, resolving issues, and reinforcing the value of our services.
● Gather feedback from parents and share insights with the internal team to improve service delivery.
● Act as the primary point of contact for parents, ensuring smooth communication and strong engagement.
● Travel within the city daily to meet clients as per planned schedules.
Required Skills & Qualifications
● Graduate in any discipline with 1–3 years of experience in customer-facing roles (education/ed-tech experience is a plus).
● Must own a 2-wheeler for daily client visits.
● Solid communication skills in English + Hindi.
● Ability to build trust and long-term relationships with clients.
● Self-motivated, target-oriented, and comfortable with daily travel.
📌 Service Manager - Rohini (Delhi)
🏢 UPRIO
📍 Delhi
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