- Job Title: Service Manager
- Industry:Automobile Dealership
- Location: Chennai
- Experience: 12 + Years
- Salary:*Best in the industry / As per experience
Job Summary We are looking for an experienced and customer-focused Service Manager to lead the after-sales service operations at our automobile dealership. The ideal candidate should have strong leadership skills, technical knowledge, and experience in managing workshop operations while ensuring high customer satisfaction.
Key Responsibilities
- Manage daily workshop and service center operations.
- Lead, train, and motivate service advisors, technicians, and workshop staff.
- Ensure timely delivery of vehicles and adherence to quality standards.
- Monitor workshop productivity, efficiency, and profitability.
- Handle customer complaints and ensure excellent customer satisfaction.
- Achieve service revenue, labor, and spare parts targets.
- Coordinate with OEM representatives and ensure compliance with dealership standards.
- Maintain service records, reports, and operational KPIs.
- Ensure workplace safety and compliance with company policies.
Candidate Requirements
- Bachelor's degree or Diploma in Mechanical/Automobile Engineering preferred.
- 10 years of experience in automobile dealership service operations.
- Strong knowledge of workshop management and after-sales service.
- Excellent leadership, communication, and customer handling skills.
- Ability to achieve operational and financial targets.
- Experience with Dealer Management Systems (DMS) is an added advantage.
Preferred Industry Automobile Dealerships (Passenger Vehicles)
Benefits
- Competitive salary
- Performance incentives
- Career growth opportunities
- Training and development
- Friendly and professional work setting
📌 Service Manager (Ambattur)
🏢 Gurudev Motors
📍 Ambattur
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