Service Coordinator –

Roles & Responsibilities

Coordinate daily service activities and assign service requests to technicians.

Schedule vehicle service appointments and maintain service records.

Follow up with customers regarding service status and ensure timely updates.

Coordinate with the spare parts and technical teams to ensure smooth service operations.

Prepare service reports, warranty documentation, and job cards.

Resolve customer queries and escalate complex issues when required.

Maintain service MIS, customer databases, and documentation.

Ensure adherence to company service standards and timely closure of service cases.

Assist in improving customer satisfaction through prompt and professional support.





Coordinate with internal departments to ensure seamless after-sales service.

Required Skills

Positive communication and customer handling skills.

Basic knowledge of MS Excel and MS Office.

Strong coordination and organizational abilities.

Ability to multitask and work under pressure.

Problem-solving mindset with attention to detail.

Preferred Qualification

Graduate in any discipline (Diploma/B.Tech candidates may also apply).

Experience in the automobile or EV industry is preferred.

Interested candidates can share their resume at: [email protected]

📌 Service Coordinator (Bhubaneswar)
🏢 Skyy Rider Electric
📍 Bhubaneswar