Associate Vice President – Operations | Chennai
Location: Chennai, India
Mode of Work: Hybrid (Extensive Travel Required)

At Newgen, we believe that every word matters—not only in the content we create, but also in the relationships we build, the commitments we honour, and the value we deliver to our clients. For nearly three decades, we have partnered with leading publishers across the world, combining domain expertise, technology and innovation to deliver high-quality publishing solutions at scale.

As we continue to strengthen and expand our business, we are seeking an accomplished Associate Vice President (Operations) to provide strategic and operational leadership, drive business performance, build high-performing teams, and contribute to the long-term growth of the organisation.

What You’ll Be Responsible For
Lead and drive operational excellence across Production, Delivery and Quality functions.
Own and manage business performance with a strong focus on P&L;, productivity, quality, customer satisfaction and operational efficiency.




Build trusted relationships with clients and act as a strategic partner in delivering value.
Lead, mentor and develop high-performing teams while fostering a culture of accountability, collaboration and continuous improvement.
Drive process optimisation, cost efficiency and business transformation initiatives.
Evaluate business opportunities and risks to support sustainable growth and informed decision-making.
Work closely with the senior leadership team and progressively build exposure across different areas of the publishing business.

What We’re Looking For
15–20 years of progressive leadership experience in Production, Delivery and Quality Operations.
A solid techno-commercial background with proven experience in P&L; Management, Client

Management and People Leadership.
Excellent communication and stakeholder management skills.
Strong analytical thinking and structured problem-solving ability.
High learning agility with a genu

📌 AVP Operations (Chennai)
🏢 Newgen KnowledgeWorks
📍 Chennai