RentOnSpot is a leading rental service provider offering high-quality materials and dependable customer support. Our Customer Relationship Managers play a crucial role in ensuring smooth interactions between clients, field teams, and daily operations.

We are looking for a Customer Relationship Manager (CRM) who can communicate professionally, manage bookings, handle customer queries, and keep operations running efficiently.

What You’ll Do

Attend calls, WhatsApp inquiries, and daily customer requests
Share prices, quotations, and service details with clients
Coordinate with logistics and field teams for deliveries and pickups
Update booking details, schedules, and material readiness
Maintain clear records of orders, customer details, and follow-ups
Resolve issues quickly to ensure customer satisfaction
Build strong relationships to encourage repeat business
Work closely with supervisors and management for smoother workflow

What We’re Looking For

1–4 years experience in customer support, operations, tele-calling, or admin roles




Solid communication skills (Tamil & basic English)
Ability to handle bookings, schedules, and follow-ups efficiently
Basic computer skills (Excel/Sheets/WhatsApp/CRM tools)
Good coordination ability with field teams
Positive attitude, patience, and customer-first approach
Ability to multitask and stay organized

Skills & Qualifications

Any degree or relevant experience
Strong phone etiquette and polite communication
Ability to manage daily operational documents
Good follow-up skills and reliability
Ability to stay calm in customer-facing situations

Responsibilities

Manage inquiries, bookings, and rental documentation
Coordinate delivery, installation, and pickup
Maintain accurate reports and operational data
Handle customer complaints and resolve them professionally
Ensure smooth communication between customers and field staff

📌 Customer Relationship Manager (Chennai)
🏢 Rent On Spot
📍 Chennai