Tailored residential property management, with Brightstone.

Managing housing complexes, residential townships and residential communities requires subject matter expertise, customised services and a commitment to creating a seamless yet enjoyable living experience. At Brightstone - we are setting a new standard for excellence in residential property management, focused on enhancing resident satisfaction and property value for housing societies nationwide.

Transition Lead
Brightstone North India | Residential Property Management
About the Role
We are seeking a seasoned Transition Lead to oversee and manage the seamless onboarding and transition of new residential properties into Brightstone's property management portfolio across North India. This critical role ensures smooth handovers from developers or outgoing property managers, establishes operational frameworks, and sets up properties for long-term success under Brightstone management.
Key Responsibilities




Transition Planning & Execution Develop comprehensive transition plans and timelines for current property onboarding across North India. Lead end-to-end transition activities from contract signing through operational stabilization. Coordinate with developers, outgoing service providers, and internal teams to ensure knowledge transfer and documentation handover. Establish project governance structures including steering committees, working groups, and communication protocols. Conduct detailed property assessments and readiness reviews before taking over management responsibilities.
Operational Setup & Stabilization Set up complete operational infrastructure including staffing models, vendor contracts, service delivery frameworks, and technology systems. Establish standard operating procedures, service level agreements, and quality benchmarks aligned with Brightstone standards. Implement resident onboarding processes and communication strategies to introduce Brightstone as the new property manager. Ensure all statu

📌 Operations Manager- Transition Lead (Gurugram)
🏢 JLL
📍 Gurugram