JOB PURPOSE
Reclaim warranty expense from suppliers-based liability ratio, additionally continuously work on improving the liability ratio in Nissan’s favor, by collecting concern parts from market and establish root cause for the concern phenomenon
PRINCIPLE ACCOUNTABILITIES
Approved/rejected 8D warranty parts analysis reports
Review supplier submitted 8D warranty parts analysis reports (WPAR) according to Nissan standard report requirement.
Approve or reject report based on content of 8D WPAR vs Nissan standard
Provide detailed response to supplier if report is to be rejected
REGION coverage: AMIEO (Africa/India/Europe only)
Claim Analysis & Supplier Chargeback Reporting
Improve supplier chargeback recovery ratio
Data analysis of all warranty claims to understand recharge per vehicle/supplier/PFP
Data analysis of top value contributing PFP to seek opportunities to increase SCB identifying target items
Study countermeasure details & history
Benchmark best practices from NSC globally
Reporting of warranty SCB KPI on monthly basis to management.
REGION coverage: IND




Claim Analysis (GWS Vs NICBS)
Gap Should not be more than è 5% Monthly Monitor & Report.
Monthly analyze the no. of claims payment
Validate the claims in NICBS
Check the GAP & investigate reason & report to IS/IT or NML
Check Wrong Claims, Wrong Suppliers, Plant Specific Claims & correct/Assigned.
REGION coverage: IND
Month begin & Month end activity management (End to End Activity)
Monthly Activity (2 times Process)
Objection Management à between 2 Process.
Exchange Rate update/ Email Setting in System. & IS/IT Communication
Supplier IDs update
Current liability rate update based on latest agreement
Claim objection management release/hold
MAJOR CHALLENGES
escribe the major challenges you face in carrying out your job, and what you do in order to overcome them.
Deep data analysis and standardization of supplier warranty claim data
Different warranty conditions for different markets
KEY INTERACTIONS
Who (inter

📌 Deputy Manager (Chennai)
🏢 Nissan Motor
📍 Chennai