Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM Db2
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.




- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to enhance system reliability and efficiency.
- Document and communicate findings and resolutions clearly to stakeholders.
- Assist in the development and improvement of support processes and best practices.
- Installation, configuration, Fixpak upgrade of DB2 LUW databases, DB2 Connect servers, Client machines.
- Daily health checks, monitoring and act proactively to prevent any outages.
. Excellent hands-on experience with backup & restoration techniques.
- Hands-on experience in dealing with data refresh.
- Should be positive in performance tuning for SQL query optimization, bufferpools, indexes etc.
- Administer production, QA, and development database environments.
- Execute database maintenance activities
- Configure and manage HADR (High Availability Disaster Recovery).
- Troubleshoot database issues including locking, deadlocks, performan

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru