Skill required: Payroll - Payroll Process Design
Designation: Payroll Operations Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global qualified services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? This role involves a deeper understanding of Payroll Admin and leveraging expertise to solve specific problems related to payroll. Responsibilities include training and developing the team s functional knowledge,
administering satisfaction surveys, and providing general support to client employees and communication. o Read, understand, and analyze client processes as a subject matter expert. o Execute processes accurately and timely as a hands-on processor. o Master the given process and help team members overcome process-related queries. o Escalate issues and seek advice when faced with complex problems. o Pay close attention to the quality of written and verbal English skills within the team. o Create logical plans, realistic estimates, and schedules for activities or project segments. o Ensure LWI’s are followed and updated regularly and train team members on process updates. o Maintain, validate, and update process documentation to ensure compliance. o Perform "Root Cause Analysis" on issues and suggest appropriate corrective actions. o Propose process improvement ideas to reduce time, improve accuracy, or enhance