Fire Alarm System / Fire Detection Pre-Sales Technical Support
Johnson Controls helps customers create safer, smarter, and more sustainable environments through fire protection and life safety solutions. In this role, you will support fire alarm and fire detection opportunities with practical technical guidance that helps customers and sales teams move forward with confidence.
You will work within established procedures and guidelines to provide technical information, advice, and assistance regarding the organization’s products and services before and during the sales process.
Role Overview
This is a pre-sales technical support role focused mainly on fire alarm systems and fire detection. You will help translate customer needs into clear technical direction, support sales conversations with accurate product knowledge, and ensure that technical input is timely, consistent, and aligned to the prospect.
Key Responsibilities
Provide technical information, advice, and assistance on fire alarm and fire detection products and services before and during the sales process.




Support sales staff with product clarification, application guidance, and solution positioning for fire detection opportunities.
Review customer requirements and help identify suitable fire detection system options within established procedures and guidelines.
Prepare technical input that supports proposals, bids, and customer discussions.
Assist with questions related to fire detection panels, detectors, modules, networked systems, and related fire alarm applications.
Coordinate with sales staff only when clarification of issues is needed to keep opportunities moving forward.
Contribute to accurate, customer-focused communication that supports safe and effective fire protection outcomes.
How You Will Do It
Own the quality of your technical input by providing clear, accurate, and practical guidance that supports compliant fire detection solutions.
Stay close to the work by understanding customer require

📌 Application Engineer I (Bengaluru)
🏢 Johnson Controls
📍 Bengaluru