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Job Description
GCC SRE Manager:
Job Description – SRE Manager (Offshore GCC, Chennai)
Role Overview
The SRE Manager is responsible for leading multiple Site Reliability Engineering teams in a global capability center (GCC) environment, ensuring the availability, scalability, resiliency, and operational excellence of critical platforms and services. This role combines strong people leadership, deep technical expertise, and hands-on operational rigor, managing multiple SRE leads and their respective teams while remaining closely engaged in platform reliability strategy and production engineering decisions.
The position plays a critical role in driving service reliability,



production stability, observability, automation, performance engineering, and incident response maturity, while aligning offshore execution with global engineering, platform, and business continuity strategies. The role is expected to provide technical direction on system behavior under load, failure handling, release safety, and operational readiness across distributed systems.
Key Responsibilities
Reliability Engineering & Service Operations
Own reliability outcomes for distributed systems, APIs, microservices, data pipelines, and critical production platforms, with accountability for availability, latency, throughput, and saturation
Define and operationalize SLOs, SLIs, error budgets, alert thresholds, and service health indicators to improve customer experience and engineering accountability
Lead production readiness reviews, capacity planning, performance testing, failover validation, chaos/resil

📌 Software Engineering Manager (Chennai)
🏢 U.S. Bank
📍 Chennai