10 Aug
|
salesforce
|
Bengaluru
10 Aug
salesforce
Bengaluru
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Job Category
Customer Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.
Director, AI and Innovation
About the Role
The Director, AI and Innovation leads the strategy, development, and adoption of artificial intelligence and emerging technology initiatives across the organization. This role partners with business, technology,
and delivery leaders to identify high-impact AI opportunities, build innovation pipelines, and drive measurable business value through responsible AI adoption.
Key Responsibilities
Define and drive the AI and Innovation strategy in alignment with overall business objectives.
Identify, evaluate, and prioritize AI/emerging tech use cases across the enterprise.
Lead cross-functional teams to design, pilot, and scale AI-powered solutions.
Partner with engineering, data science, and product teams to operationalize AI models responsibly.
Establish governance frameworks for responsible and ethical AI use.
Track industry trends and emerging technologies (Generative AI, Agentic AI, ML, automation) to inform roadmap decisions.
Build and manage relationships with internal stakeholders and external partners/vendors.
Present innovation roadmaps and business cases to executive leadership.
Mentor and grow a team focused on inno
📌 Director, AI and Innovation (Bengaluru)
🏢 salesforce
📍 Bengaluru