Service Delivery Leader - F&A; - AP
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven workplace, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Operational Oversight Manage day-to-day accounts payable operations, including invoice processing, approvals, payments, and issue resolution. Ensure timely and accurate processing of vendor invoices in accordance with company policies and payment terms. Monitor end-to-end AP workflows (PO and Non-PO based) and ensure SLAs are met. 2. Team Leadership Lead, mentor, and develop a team of AP specialists, team leads, or associates. Conduct performance reviews, set KPIs, and ensure a culture of accountability and continuous improvement. Manage team capacity, training needs, and ensure high employee engagement. 3. Stakeholder & Vendor Management Serve as the primary point of contact for intern

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