Treasury Management Systems Banking, or Financial Services applications
Are you curious, motivated, and forward-thinking? At FIS you’ll have the prospect to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
Enhanced Application Managed Services (EAMS) provides functional application support to global treasury, and payments organizations leveraging FIS Treasury and Capital Markets solutions. The team delivers proactive monitoring, incident management, client advisory, service improvement, and operational support to contracted clients across multiple regions.
What you will be doing
We are seeking a highly experienced Service Analyst to support managed application services for FIS Trax, Quantum, and related treasury applications. This role is responsible for ensuring high-quality client support, Recreate and or document client issues and troubleshoot problems,



operational excellence, incident management, and stakeholder engagement, within a 24x5 global support model operating on rotational shifts.
The successful candidate will serve as a senior point of contact for clients and internal teams, provide domain expertise in treasury operations, monitor payment/statement lifecycle, resolve issues raised by clients, and drive continuous improvement initiatives across multiple client environments.
Key Responsibilities:
Client Service & Operational Support
Provide functional and application support for FIS Trax, Quantum and allied treasury applications.
Monitor application health, interfaces, batch processes, reconciliations, and treasury workflows.
Analyze complex functional / technical issues spanning application, interface, and infrastructure layers. Review logs, application diagnostics, and data validation results to troubleshoot issues.
Act as escalation point for c

📌 Treasury Management Systems Banking, or Financial Services applications (Pune)
🏢 FIS
📍 Pune