About the Chance
Job Type: Permanent
Application Deadline: 12 August 2026
Job Description
Title Analyst Programmer
Department GPS Production Services
Location Gurugram
Level 2
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Digital Production Services team and feel like you’re part of something bigger.
About your team
The team is part of the wider FIL Technology team and is primarily responsible for supporting the UK Business covering Personal Investing customers, Advised clients, Workplace Investing clients and members. The department is responsible for defining, delivering and supporting all IT hardware and software needs of the businesses that are supported. The technology teams are primarily located in Gurgaon, Bangalore, Dalian and Kingswood. Digital Production Services team, is responsible for the maintenance, restoration of service, and risk management,



of a discrete portfolio of key applications which underpin Fidelity’s major business operations. The main responsibility of this team is to ensure Fidelity’s Retail platform is functioning correctly, available and providing excellent performance. The team is also responsible for handling critical business impacting issues affecting the platform – looking to not only fix issues – but ensure long term resolutions are found.
The key functions of this group include:
Rapid response to address high Impact (Impact 1 and 2) incidents. This will be achieved through internal skill sets and drawing in skills from other groups within FIL.
Service restoration subsequent to unanticipated outages / disruptions.
Driving root cause detection and resolution and ensuring these are advised back to all delivery groups.
Advising Release Management of the best way to release new functions onto the production platform.
Proactively manage the applications through understandin

📌 Analyst Programmer (Gurugram)
🏢 Fidelity International
📍 Gurugram