Responsibilities & Key Deliverables
Role Overview
To direct end-to-end quality governance, supplier audits, and APQP/PPAP compliance across all accessories, partner assembly lines, and VAP fabricator sites to deliver zero-defect vehicle launches.
Key Responsibilities
End-to-end quality governance: Accountable for total quality performance-owning inbound (IQC), In-process/Mass production (PQC), Field quality (OQC) to ensure zero-defect delivery
IQC: Establish and follows incoming inspection standards for finished accessories.
PQC: Implement SPC and strict line audit protocols to ensure zero defect during Mass production and fitments.
OQC: Manage field issues, warranty claims and customer feedback.
APQP and PPAP ownership: lead APQP and PPAP process dossiers to guarantee flawless current accessory launches
Fabricator site quality control: Establish and enforce strict quality control gateways at external fabricator facilities to oversee body conversions, structural fabrications, and assembly standards for special purpose vehicles / VAP.
Assembly line and modification oversight:
Own quality sign-offs for major vehicle modifications conducted on assembly lines-ensuring precise fitment, structural integrity, and function for custom bumpers, grills, body kits.
Audit management & compliance: Formulate and execute annual audit (system, process and layered audit) across internal facilities and Tier-1/Tier-2 supplier networks
Supplier Quality Assurance (SQA): Accountable for vendor quality performance, risk assessments, and driving capability improvement initiatives across the supply chain
Field failure and warranty management: lead root-cause analysis using 8D, 5-why or Fishbone methodologies to resolve customer/field complaints permanently and reduce warranty costs. Field action resolution for Zero repeat failure for field issue root-cause fixes (CAPA effectiveness)
Core quality tool enforcements: Drive cross-functional implementation of quality standards like PFMEA, Contro