Powering the agentic revolution in travel. Sabre is an AI-native technology
leader, backed by one of the world’s largest travel data clouds. Built on an
open, modular, cloud-native architecture, Sabre serves as the backbone for both
established leaders and bold, new disruptors, guiding them to the next age of
travel retailing through intelligent, connected, and personalized experiences.
With AI at its core and operating at unparalleled scale, Sabre transforms
insights into innovation, empowering airlines, hoteliers, agencies and other
partners to retail, distribute and fulfill travel worldwide.

General Job Description:

Responsible for the analysis, replication, and resolution from simple to high
complexity problems, providing advanced support to airline customers hosted in
the Sabre Ticketing system.

Provides Technical support through different communication channels using
advanced software and diagnostic tools to both, application front and back-end,
as well as recommends best business practices to customers on the application
usability and system maintenance.





Acting as a liaison between different internal teams ensuring a prompt
resolution is achieved while working in a high-speed multitasking setting.
Shows a high sense of urgency for sensitive issues and ensures the right level
of communication is maintained with internal and external teams according to the
appropriate defined service level agreements (SLAs).

Responsibilities:

* Under general supervision, conducts logical analysis, replication, and
resolution of simple to complex customer issues providing advanced support to
Airline customers hosted in the SabreSonic system.

* Provides initial support through different communication channels (Phone
& Sabre Hub) using advanced software and diagnostic tools
to both, application front and back-end, as well as recommends best business
practices to customers on the application usability and system maintenance.

* Monitors and resolves the issues that are r

📌 Technical Product Support Specialist I (Bengaluru)
🏢 Sabre
📍 Bengaluru