About this role:
Wells Fargo is seeking a...

In this role, you will:
Support internal and external customers with inquiries and complaints regarding loan servicing needs
Monitor loan system and resolve customer issues, and process complex transactions online
Perform moderately complex administrative, transactional, operational and customer support tasks
Act as primary loan servicing contact that involve construction monitoring and disbursements
Monitor collateral and preparing payoff letters, releasing collateral
Audit loan systems of record for recent loan setups, modifications and data input, and customer research and billing
Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with internal customers
Receive direction from leaders
Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:




1+ year of Commercial Loan Servicing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications for Europe, Middle East & Africa only:
Experience in Commercial Loan Servicing support, or equivalent demonstrated through one or a combination of the following: work experience, training, education

Desired Qualifications:
Exposure to and/or experience in Syndication/Participation, trades, and foreign loan originations
Knowledge of loan documentation; construction loan budget monitoring experience; and title work experience.
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Excellent verbal, written, and interpersonal communication skills
Ability to effectively resolve problems and conflicts at the immediate and root-cause levels
Ability to work

📌 Commercial Loan Servicing Representative (Bengaluru)
🏢 Wells Fargo
📍 Bengaluru