10 Aug
|
Northern Trust
|
Bengaluru
10 Aug
Northern Trust
Bengaluru
About Northern Trust
As a global leader in cutting-edge wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Job Profile Summary
Operates independently and possesses extensive knowledge of payment servicing, payment investigations, SWIFT messaging, correspondent banking, and institutional client servicing. Serves as the subject matter expert for complex payment-related matters, guiding clients, partners,
and internal stakeholders through challenging situations.
Provides comprehensive consulting and technical expertise across the Payments Client Services function. Handles the most complex client situations and drives service excellence initiatives by partnering closely with Product, Payment Operations, Technology, Sanctions, and Relationship Management teams. Maintains awareness of industry developments, evolving payment technologies, and regulatory changes impacting payment processing and client servicing.
Job Description
Major Duties
Serve as the senior payments servicing expert for complex client payment inquiries and investigations. Act as advisor to internal senior stakeholders regarding payment-related client issues. Lead resolution of high-risk, high-value, time-sensitive, and cross-border payment investigations by liaising with Payment Operations team who process payments. Create procedures and lead onboarding and tech
📌 Sr. Client Payment Liaison Consultant, Global Banking (Bengaluru)
🏢 Northern Trust
📍 Bengaluru